Refund policy

EasyCart Shop – Store Policies

Contact Information
Store Name: EasyCart Shop
Phone: 03148365006
Email: nk378176@gmail.com

1. Privacy Policy

At EasyCart Shop, we respect your privacy and are committed to protecting your personal information.

We collect personal details such as your name, phone number, email address, and shipping address when you place an order. This information is used only to process your orders, provide customer support, and improve our services.

We do not sell, trade, or share your personal information with third parties except as required to deliver your order (such as courier services).

Your data is stored securely and used only for business purposes.

2. Return & Refund Policy

We want you to be satisfied with your purchase.

  • Returns are accepted within 7 days of receiving the product.

  • The product must be unused, in original packaging, and in resellable condition.

  • If you receive a damaged or defective item, please contact us immediately.

Refund Process:

  • Once we receive and inspect the returned product, your refund will be processed.

  • Refunds may take 5–7 working days depending on your payment method.

Note: Shipping charges are non-refundable.

3. Shipping Policy

We deliver all over Pakistan.

  • Orders are processed within 1–2 business days.

  • Delivery time is usually 3–5 business days depending on your location.

  • Cash on Delivery (COD) is available.

We are not responsible for delays caused by courier services or unforeseen circumstances.

4. Terms of Service

By using our website, you agree to the following terms:

  • All products listed are subject to availability.

  • We reserve the right to update prices at any time.

  • We are not liable for misuse of products after purchase.

  • Customers must provide accurate information when placing orders.

5. Cancellation Policy

  • Orders can be canceled within 12 hours of placing the order.

  • Once the order is shipped, it cannot be canceled.

6. Contact Us

If you have any questions about our policies, feel free to contact us:

Phone: 03148365006
Email: nk378176@gmail.com

Thank you for shopping with EasyCart Shop!